Refund policy
Returns and Size Exchanges
Because most items are made to order, we do not accept returns for buyer’s remorse, ordering the wrong size or color, changing your mind, or making questionable purchasing decisions while under the influence of Ambien.
Please review the product details, color options, and size chart carefully before ordering. Choose the size you wear in real life—not the one you wear in your dreams, on your dating profile, or after three margaritas.
Damaged, Defective, Misprinted, or Incorrect Items
Contact us within 48 hours of delivery and include your order number, a description of the problem, and clear photos of the item and packaging. Claims submitted after 48 hours may not be eligible for replacement or refund.
Approved claims may qualify for a replacement or refund, depending on the issue. We may ask for additional photos or information before making a decision, because “it looks weird” is emotionally valid but not always enough for our quality team.
Refunds are issued to the original payment method, not in cash, carnival tickets, or whatever payment option feels more emotionally satisfying at the moment.
Order Changes and Cancellations
Contact us as soon as possible if you need to change or cancel an order. We will do our best to help, but “I changed my mind,” “I accidentally ordered three,” and “my spouse found out” do not automatically stop production. Once production begins, your item is already being made specifically for you, and shouting “Never mind!” at your screen may no longer stop it.